FAQ

Can I pick my trampolines up from the factory?

Yes, of course (we’re located in Molendinar on the Gold Coast).

Please be sure to check the box size first on our website to see if it will fit in your vehicle.  We list the box sizes of all trampolines under the description of each type.

How long to have them delivered?

Please see below for guidelines on how long delivery takes, once posted from our Gold Coast factory.

Please keep in mind – once a package leaves our factory, we don’t have control over postage delays etc.  In December, you should double the times listed below.

CHEAPER FREIGHT QUOTE:  If you live in a Country Area we can sometimes get a cheaper freight quote from other companies, please phone us to ask about this and we can do the order over the phone.

Australia Post Parcels or Other Satchels (eg Mats, Springs, Pads)

  • Brisbane 1-2 business days
  • Qld other  2-4 business days
  • Sydney 1-3 business days
  • NSW other 2-4 business days
  • Melbourne 2-4 business days
  • VIC other 2-6 business days
  • Adelaide 2-4 business days
  • SA other 3-6 business days
  • Perth 4-5 business days
  • WA other 7-10 business days
  • NT 4-7 business days
  • TAS 4-7 business days

Larger Items Freighted (eg Trampolines)

  • Brisbane 1-3 business days
  • Qld other Allow one week
  • Sydney Allow one week
  • NSW Allow one week – 10 days
  • Melbourne Allow one week
  • VIC Allow one week – 10 days
  • Adelaide Allow one week
  • SA other Allow 10 days – 2 weeks
  • Perth Allow 10 days
  • WA other Allow 2 – 3 weeks
  • NT Allow  2 – 3 weeks
  • TAS Allow 2 – 3 weeks

What do I need to do to maintain my trampoline?

Easy, – Periodically remove the legs (sometimes called spreader bars) and check for signs of rust. If OK, spray with a rust inhibitor and replace legs.

If your trampoline is not going to be used for a long period it is best stored out of the weather if possible.

Clean the trampoline only with cold water (never use detergents, soaps or other solvents to clean the mat surface because this will impact on the durability and life of your mat).

Of course you should check your trampoline regularly for signs of wear and tear or damage.

Need more information?

How long will the mat last?

Good question and the answer varies.

The Polypropyleen Mesh Type (Black) mats material has an average life span of 3 – 8 years.

Yellow 2 string mats can last up to 20 years if properly maintained and cared for.  However, if left unpainted, lifespan can be reduced to approx 4 years.

How long will the spring pads and netting last?

It’s difficult to estimate the lifespan of pads and nets because it depends on climate, daily sun exposure, and level of usage.  Generally, you can expect 1-2 years for  PE spring pads (our blue pads) and 2 or more years on PVC pads (our green pads).   You can expect Nets to last approx 1-2 years.

How long will the galvanised steel frames and springs lasts?

Great question – it’s like we’re asking them ourselves! :o)

There are lots of variables of course, including:

  • climate – if the trampoline is in a town where it rains a lot, then it will be sitting in wet soil for long periods of time and will rust earlier than one that is in a dry town outback with no rain.
  • usage (i.e. 1 child using once per week, will last longer than 5 children using the trampoline all day every day)

Here at Topline Trampolines we have a range of products and you can expect our Australian models to be handed down to the next generation!

The imported models provide fantastic value for money too, with their average lifespan generally less.

And remember, all of our our products are backed by a fantastic warranty!

How We Build Our Topline Trampolines